August 2007
Intermediate to advanced
181 pages
2h 57m
English
Content preview from Sales Scripts that Sell, Second Edition
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“We Have Decided Not to Buy the Product/Service from You.”
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The “Why?” Script May I ask why? The “What Changed?” Script What changed your mind? The “Still Time to Change” Script Who did you decide to go with?
They are a good company, but, of course, we feel we are better because [your company’s benefit]. I’m sure that there is still time to change your mind, isn’t there? The “Where Did I Go Wrong?” Script
What caused you to make that decision? Obviously, I failed to get my message across. Could you share with me where I went wrong? The “No Longer Concerned” Script
Are you no longer concerned with [improving productivity/enhancing morale/increasing profits ... |
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.