Products and opportunities are at the core of Sales Cloud features. They identify the deals that a company's sales reps try to close and the products/services involved in the deal.
Before talking about products, let's discuss a few things about opportunities. An opportunity tracks the path of a deal from the first contact with a prospective customer until the deal is closed, and the deal may be successfully closed or lost. The standard fields in opportunities that play a role in tracking the status are shown in the following screenshot:
Opportunity stage tracking
The Stage states the current ...
