November 2019
Intermediate to advanced
672 pages
13h 39m
English
Content preview from Salesforce Advanced Administrator Certification Guide
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Managing products, product schedules, and pricebooks
Products and opportunities are at the core of Sales Cloud features. They identify the deals that a company's sales reps try to close and the products/services involved in the deal.
Before talking about products, let's discuss a few things about opportunities. An opportunity tracks the path of a deal from the first contact with a prospective customer until the deal is closed, and the deal may be successfully closed or lost. The standard fields in opportunities that play a role in tracking the status are shown in the following screenshot:
Opportunity stage tracking
The Stage states the current ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.