© Dipanker Jyoti and James A. Hutcherson 2021
D. Jyoti, J. A. HutchersonSalesforce Architect's Handbookhttps://doi.org/10.1007/978-1-4842-6631-1_9

9. Salesforce Development and Deployment Lifecycle

Dipanker Jyoti1   and James A. Hutcherson2
(1)
Rockville, MD, USA
(2)
Orlando, FL, USA
 

When you rate a restaurant in Yelp, do you rate based on just the food or the environment, presentation, and service?

Say you went to a fancy restaurant for brunch and ordered Eggs Benedict. To your surprise, the server brings you two uncooked runny eggs in a pan, a cup of hollandaise sauce, two slices of frozen English muffins with some tomatoes, and spinach on it. In reality, it has all the ingredients described in the menu, but we bet your Yelp review for that restaurant ...

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