2

Salesforce Architecture

In today’s era, technology plays an unimaginably crucial role. We encounter it daily, holding a mobile phone in our hands, staring at a laptop screen, or even validating a ticket in public transportation. Salesforce is also a technology that propels businesses into their digital renaissance and streamlines their processes. However, behind the sleek interface lies a complex system architecture, allowing users to operate within the Salesforce ecosystem. In this chapter, we will dive deep into the sea of technology on which the system is built, helping us understand its structure and discerning why it functions the way it does. We’ll cover the following topics:

  • Understanding multi-tenant architecture
  • Discovering Salesforce ...

Get Salesforce CRM Administration Handbook now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.