Managing users in Salesforce CRM
All users in your organization with access to Salesforce CRM require a username, an e-mail address, a password, and a profile along with an active user license.
Depending on the features your organization has purchased, you may have user options such as Marketing, Service Cloud, and Mobile, which give particular users the ability to access other features that are only available with a specific user license. A user can be assigned to one or more of these options.
You can also create and manage other types of users outside your organization by applying the appropriate licenses that provide limited access to your Salesforce organization, as detailed later in this chapter.
In association with the user license, you can ...
Get Salesforce CRM - The Definitive Admin Handbook - Fourth Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
