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Salesforce for Beginners - Second Edition
book

Salesforce for Beginners - Second Edition

by Sharif Shaalan, Timothy Royer
October 2022
Beginner content levelBeginner
532 pages
10h 21m
English
Packt Publishing
Content preview from Salesforce for Beginners - Second Edition

Assessment

Chapter 1

  1. What is the Salesforce economy?

    The Salesforce economy is a prediction of the jobs that will be created due to the Salesforce ecosystem. It’s been projected that Salesforce will have created 9.3 million jobs by 2026.

  1. What does CRM stand for?

    Customer Relationship Management

  1. What are the two advantages of using Salesforce Lightning?

    It has a modern user interface and utilizes the Lightning Component framework.

  1. Are all tabs objects?

    No, there can be tabs for things such as reports and dashboards.

  1. What is an app in Salesforce?

    An app is a collection of tabs that can be customized.

  1. What does a global search return?

    Any records where the term you searched for has appeared.

  1. What is the default list view that ...
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Publisher Resources

ISBN: 9781803239101