Salesforce for Beginners

Using profiles

Let's take a look at how we access the profile settings. As the following screenshot shows, we can access this setting from the Setup page, as discussed in Chapter 9, Setup and Configuration:

In the preceding screenshot, we can see the following:

1. You can access the Sharing Settings page by navigating to the Home tab on the Setup page.
2. Once on the Home tab, expand the Users section.
3. Under the Users section, click on Profiles.
4. There are many standard and custom profiles. Click on the Service Manager profile.

In the following screenshot, you can see the landing page that shows up when you click on Service Manager:

As you can ...