In Chapter 7, we covered limits of declarative customization and studied when to use programmatic development. We then explored various types of sandboxes. Last, we discussed different deployment tools in Salesforce using a few real-life examples.
This chapter is comprised of three parts. In part one, we walk through the capabilities of social features through some use cases. In part two, we take a look at reports and report types. In part three, we examine the role dashboards play in rendering underlying analytics.
Social Features
Salesforce social features allow users ...
