Chapter 7: Building Business Process Automation

In this chapter, we'll look at the features and capabilities available to automate business processes in Salesforce Lightning.

From this chapter, you will learn how workflow rules, Flow, and Process Builder can be configured to automate processes for given business requirements and the features, use cases, and considerations to be applied when building automation to create and update records.

You will discover how, with the use of approval processes, the mechanisms of approving or rejecting records can be automated from within the Lightning Platform and by responding to email requests.

At the end of the chapter, you will be presented with a number of questions about the capabilities of and use ...

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