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Salesforce.com Customization Handbook by Sagar Pareek, Rakesh Gupta

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Various e-mail administration methods

There are various ways to maintain e-mail administration in Salesforce. We will discuss the following points in brief:

  • Deliverability
  • Organization-Wide Addresses
  • Compliance BCC Email
  • Test Deliverability
  • E-mail to Salesforce
  • Delete attachments sent as Linkl
  • E-mail Footers

Deliverability

E-mail deliverability is a way to ensure that the company or an individual's e-mails reach its target recipient. If you want to boost the deliverability of an e-mail that you send from your Salesforce organization, you have to configure the deliverability settings.

Access to Send Email

If you want to control the types of e-mail that your organization can send, you have to follow these steps:

  1. Navigate to Setup | Administer | Email Administration ...

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