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Salesforce.com Customization Handbook by Sagar Pareek, Rakesh Gupta

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Sales Cloud overview

Sales Cloud is a product designed to automate your sales process. By implementing this, an organization can boost their sales process. It includes campaign, lead, account, contact, opportunity (deal), product, quotes, Chatter, report, dashboard, and many other features as well. Sales Cloud includes everything that you need to close a deal faster.

Sales Cloud can support your business purposes if you are looking for a solution to provide basic lead management, contact management, and activity tracking. Using this, you can also maintain a strong sales pipeline, quoting, and contract management on cloud. The productivity achieved by implementing the Sales Cloud solution allows your sales team to focus on identifying and bringing ...

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