Video description

Master on your terms with this one-of-a-kind video training course is a customer relationship management (CRM) tool that allows you to manage contacts, and track sales activity including leads, sales, and customers. Our instructors provide expert, straight-forward, user-friendly training to help you tackle the way you want to earn. Get to know Salesforce CRM concepts and the user interface Manage leads, work with contacts, and track sales opportunities Make your sales data meaningful with existing or customized reports and dashboards Includes nearly 4 hours of video training. If youre looking for comprehensive beginning-intermediate video instruction on Salesforce.coms powerful CRM solution, youll find it here.

Product information

  • Title: Essentials
  • Author(s):
  • Release date: August 2014
  • Publisher(s): Wiley
  • ISBN: 9781118870082