Chapter 22. Extending Salesforce beyond CRM with Custom Cloud

In This Chapter

  • Understanding Custom Cloud 2 and the Force.com platform

  • Creating Custom Cloud 2 apps on Force.com

  • Deploying Custom Cloud 2 apps for your company

What if you could modify your business applications in minutes to match the unique ways you manage your customer relationships? How much more productive could you be if you spent less time fighting your technology — and more time with your customers?

Force.com is the Salesforce platform you use to customize and create on-demand applications by simply pointing and clicking your mouse on easy-to-use Web pages. In fact, with Force.com, you can not only customize your existing Salesforce applications but also now build entirely new Custom Cloud 2 applications to fit the way you do business. If you need a little inspiration, you can also install a pre-existing solution from the Force.com AppExchange directory.

In this chapter, we demystify the Force.com platform and define some basic terms to give you a glimpse of the awesome power of creating custom apps. Then you see how to share your creation on the Force.com AppExchange (www.appexchange.com). Finally, we offer simple and critical tips for preparing your deployment game plan.

Understanding the Force.com Platform

As we mention, Force.com is the salesforce.com on-demand platform: a suite of development tools for customizing, building, integrating, and installing business applications — and you don't need to build or maintain ...

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