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Same Words, Different Language: A Proven Guide for Creating Gender Intelligence at Work, Third Edition by Barbara Annis

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10. Resolving Gender Conflicts

What matters most is how we respond to what we experience in life.

—Viktor Frankl, author, Man’s Search for Meaning

Men and women have different styles and approaches to most of the tasks we perform in an average working day. Once you understand these differences, you can easily turn them to your advantage. But when it comes to workplace conflicts, we tend to lose sight of this strength in being different.

Part of the problem is that when it comes to conflict, men and women come from two different worlds. Women see conflict as a breakdown. They view it as corrosive. One reason for this is that women internalize, and the conflict automatically becomes personal. For men, conflict is not so much a breakdown as a struggle. ...

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