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Sams Teach Yourself Network Troubleshooting in 24 Hours, Second Edition by Jonathan Feldman

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Typical Workstation Troubleshooting

A user’s PC is often the culprit of a network problem. Although a PC is essentially just an assemblage of pluggable circuit boards and chips and can be troubleshot from that angle, you should also consider its low-level software configuration when troubleshooting. The PC’s lowest level software is its BIOS (Basic Input/Output System), which is responsible for making all the boards and chips talk to each other in a civil manner.

The BIOS

You can get into a PC’s BIOS by pressing the proper setup key right after you power on the PC. Each BIOS manufacturer uses a different keystroke: Del, F1, or the F2 keys are all popular choices; you will usually see a message right after power on that indicates which one you ...

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