I Can’t Print!
If you surveyed the entire country and asked administrators which network problem they found most aggravating, my bet is that one of the top answers would be network print problems. You want to get good at dispatching these problems quickly. Read on for what I’ve found to be a highly effective five-step process to diagnosing most print problems.
Unfortunately, many delayed resolutions to printer problems are because of insufficient network printer documentation. When Cassie and friends refer to the broken printer as “Cassie’s printer,” that means something to them, but to you as a network troubleshooter, it means zero (unless ... |
Get Sams Teach Yourself Network Troubleshooting in 24 Hours, Second Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.