O'Reilly logo

Sams Teach Yourself Network Troubleshooting in 24 Hours, Second Edition by Jonathan Feldman

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

I Can’t Print!

If you surveyed the entire country and asked administrators which network problem they found most aggravating, my bet is that one of the top answers would be network print problems. You want to get good at dispatching these problems quickly. Read on for what I’ve found to be a highly effective five-step process to diagnosing most print problems.

Unfortunately, many delayed resolutions to printer problems are because of insufficient network printer documentation. When Cassie and friends refer to the broken printer as “Cassie’s printer,” that means something to them, but to you as a network troubleshooter, it means zero (unless ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required