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Sams Teach Yourself Network Troubleshooting in 24 Hours, Second Edition by Jonathan Feldman

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Application Celebration

Some applications are pretty complicated. For example, email and scheduling applications can be insanely complex with a lot of configuration files; incoming, outgoing, administrative, and extra queue directories; and so on. It can be hard to identify a corrupt file—or any other cause—that’s the monkey wrench in the works.

Here are some strategies that work with file and print application problems:

  • Check server and application logs.

  • Change the rules. (Can you simplify them? Can you move the app?)

  • Restore from a known good point in time.

App Logs

A log file typically tells the tale pretty well. You’ll want to make sure that your application is configured for verbose- or debug-level logging if you’re experiencing problems. ...

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