Small yet Important Enhancements to Dynamics CRM 2011
If you’re unaware of some of the small changes to Dynamics CRM 2011, they can be much wanted and yet missed, and so l highlight them as follows.
Bulk E-mail Messages and Attachments
In Microsoft Dynamics CRM 2011, it’s now possible to include attachments when sending bulk e-mail messages. The system stores only one version of the attachment even when you send out many different e-mails with the same attachment to many different people. So the attachment design does not overwhelm your CRM database with multiple copies of the same material. Originally there was a core concept that firms should not blast out attachments as it is just not great e-mail best practices, but now the team allows the ...
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