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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Exercise

Download the Microsoft Dynamics CRM Implementation Guide and the Microsoft Dynamics CRM SDK. Spend some time familiarizing yourself with key areas of these two documents. You might not be a software developer or the person or team responsible for installing the software, but these two documents offer real insight in a number of areas.

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