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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Exercise

Create Mary Mill’s e-newsletter announcement e-mail. To get started, set up a marketing list for all active contacts. After the list is created, follow the steps for creating a quick campaign using the Quick Campaign Wizard. Get creative with what you want to say in the e-mail and insert some of the Microsoft Dynamics CRM fields. You can also insert a Microsoft Dynamics CRM e-mail template.

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