In some network environments, security administrators disable the use of macros within Microsoft Word to protect the network from macro viruses. You need to look at how to allow macros to work in Microsoft Word if Microsoft Dynamics CRM templates are going to be of any use to you.
In Word 2010, click the File tab at the upper left of the Microsoft Word interface. In Word 2007, click the large Microsoft Office button at the upper left of the Microsoft Word interface. There are many controls you can use to customize your Microsoft Word environment. You get to them through the Trust Center by following these steps:
1. In Word 2010, choose Options; in Word 2007, choose Word Options.
2. Click Trust Center. ...