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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Quiz

1. Is there a way to see all mail merge templates in a system?

2. Is there a default template for creating a letter?

3. Can I use my own Microsoft Word XML file as a Microsoft Dynamics CRM mail merge template?

4. In the scenario described previously, what does the bridge builder’s architectural firm need to do to set up its proposal templates?

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