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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Exercise

Create a new Outlook folder of type Contacts. Move a couple of your contacts to this folder. What happens to these contacts? Can you associate these contacts with Microsoft Dynamics CRM? Try synchronizing a few e-mail messages. What happens to e-mail messages that have multiple recipients? Are these messages available on each and every contact?

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