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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Exercise

Set up the equipment and 10 of the staff resources that Carla Brown uses in her business. Create the carpet-cleaning truck and a few staff resources, including at least two students whose schedule are different from 9 a.m. to 5 p.m. Set up a student, Jackie Tee, who works only on Tuesdays and Wednesdays from 5 p.m. to 12 a.m.

Configure the rest of the requirements for scheduling, based on Carla Brown’s business model. After scheduling is configured, schedule Jackie Tee to clean a specific office every Tuesday evening from 6 p.m. to 9 p.m. and a different client’s office from 9 p.m. to 12 a.m.

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