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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Exercise

To do the basic setup required for Joyous Fitness, complete these steps:

1. Rename all account reports to use the terminology used by the organization.

2. Create a new report using the Report Wizard that shows campaign responses grouped by campaign and sorted by zip code.

3. Modify the properties for the service reports so that they do not show up in the reports list.

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