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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Workshop

Adventure Works Cycle is a midsized company that makes and distributes bicycles across the United States, in a number of locally owned bike shops. It has a small sales force that is constantly traveling and needs to remain connected at all times. It has a Microsoft Dynamics CRM deployment on which it has installed TenDigits’s MobileAccess solution so that all of its sales agents can access records anywhere, whether they can get a network connection or not, and retrieve and enter data. Opportunities and sales orders can be tracked immediately by entering information on a mobile device or by gathering orders and entering them at the end of the day from their laptops. Adventure Works Cycle uses Idera’s defragment manager to keep the Microsoft ...

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