Chapter 15.2.5. Storage subsystem data collection

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Chapter 15. Troubleshooting and diagnostics 269 15.2.4 SAN data collection In this section, we discuss capturing and collecting the switch support data. If there are problems that cannot be fixed by a simple maintenance task, such as exchanging hardware, IBM technical support will ask you for the data collection. We list how to collect the switch support data for Brocade, McDATA, and Cisco. Brocade switches For most of the current Brocade switches, you need to issue the supportSave command to collect the support data. McDATA Using the Enterprise Fabric Connectivity Manager ( EFCM) is the preferred way of collecting data for McDATA switches. For EFCM 8.7 and higher levels ( without the ...

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