Introduction

Implementing SAP has always been about transformation, or letting go of old ways of doing things in favor of something newer and better. Transformation goes beyond the incremental changes an organization might adopt as it seeks to change. Instead, transformational change is synonymous with revolutionary, rather than evolutionary, change. It’s about turning the corner, getting over the hump, or making the leap to a better place. Is it painful? Nearly always. Is it worth it? With a number of exceptions, the answer is nearly always yes. Implementing SAP is one of the few broad transformations that can take not only a business unit but an entire company to the next level, to a place where better information is delivered more quickly, ...

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