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SAP Planning: Best Practices in Implementation by George W. Anderson

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Change Control and the SAP Solution Stack

A lot of work goes into configuring and assembling an SAP solution that is supported by its Solution Stack vendors and effective in servicing its end users. When such a supported configuration is in place, the goal of the SAP Technical Support Organization should be to minimize technical changes to the stack unless absolutely required. The reasons cited most often for making technology stack changes are

  • Performance reasons, especially with regard to whatever the current bottleneck tends to be (most often the disk subsystem or a factor related to CPU utilization, like growth in system usage or volume of transactions)

  • Stability reasons, like published issues with specific software drivers, database releases, ...

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