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SAP Planning: Best Practices in Implementation by George W. Anderson

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How to Organize and Plan for Change in the Real World

To stay linked with the entities that drive or create changes, you must integrate a “change management” organization into your SAP processes and day-to-day life supporting SAP. Doing so also promotes the need for maintaining, testing, documenting, and otherwise managing change throughout the company. To accomplish this, I recommend constructing an SAP support team focused on creating the best end-user experience achievable. Such an organization should have timely or “always on” access to an online change management system; authority on behalf, and cooperation of, the end-user community; access to the SAP TSO and other resources as required, and more, as you will see.

In my experience, there ...

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