Chapter 1. Introduction


When you consider the changes in SAP over the years, it's an evolution that is both amazing and inspiring. The vision of R/3 back in 1993 compared to where it is today, 15 years later, highlights its initial purpose. That purpose was to enable business to be more efficient, effective, and integrated. Those of us that studied process engineering and realized that the decentralized information technology (IT) culture and islands of automation we had in the 1980s and early 1990s were ineffective in helping business ...

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