Example 3.1. Summarizing Data

Goal

Summarize the observations in a data set by several categories.

Report

   Calls Received by Technical Support on January
 31, 2005

                                           
 Percent   Average
                                   Number   within
   Length of
Hour   Status of Problems         of Calls   Hour 
     Calls

9:00   Automated Troubleshooting     10       15% 
    0:05:19
       Resolved on Initial Call      44       68% 
 0:05:38 Tracked to ...

Get SAS® Guide to Report Writing: Examples, Second Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial