Saving Money Through Structured Problem-Solving

Closely observing how work really gets done in your organization can yield numerous opportunities for improvements.

Executives can’t lead effective organizational change just by sitting in their offices. As busy as they are, leaders need to find ways to observe fundamental work processes in their organizations. When they do, they usually discover that there are gaps between concept and reality in how work gets done. Michael Morales’ experience — in which identifying and addressing such gaps led to his company saving $50,000 in just 60 days — is a case in point.

Mike is the president of Corporación Industrial S.A. (CISA), a company ...

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