May 2010
Beginner to intermediate
160 pages
2h 39m
English
Content preview from Say It with Presentations, Second Edition, Revised & Expanded, 2nd Edition
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Get Used to Answering Questions
For many speakers, the major source of nervousness about making a presentation is the fear of questions—worse, the fear of not having answers. We show these fears when we use any of these defensive tactics.
DELAYING We say, for example, “Ladies and Gentlemen, please hold all of your questions to the end.”
Since we know we’ll never get to the end, we don’t have to handle the questions.
CONTROLLING When someone asks a question, we say, “I’ll get to that later,” or, “I’ll get to that in a few minutes.” Those are the words we use, but what we communicate is, “Please stop interrupting me; I’ll address your question once I’m comfortable that I have an answer.”
In effect, we’re telling the audience that what we have ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.