
6 Scaling BPM Adoption from Project to Program with IBM Business Process Manager
1.1.3 Process automation, visibility, and control
Process automation, visibility, and control are compounding elements of the
business impact realized from a BPM project (Figure 1-4). Process automation
immediately accrues business value by increasing efficiency, reducing errors,
eliminating process variation, and removing rework for human tasks. It is
important to recognize, however, that automation is not the end goal of a process
implemented with BPM.
Figure 1-4 Three elements of the compounding value of a managed process
Process automation is not limited to acti ...