September 2011
Beginner to intermediate
198 pages
4h 30m
English
book
Scaling BPM Adoption from Project to Program with IBM Business Process Manager
by Lisa Dyer, Flournoy Henry, Ines Lehmann, Fahad Osmani, Wim Peeters, Jonas Zahn, Duan Zihui
Content preview from Scaling BPM Adoption from Project to Program with IBM Business Process Manager
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68 Scaling BPM Adoption from Project to Program with IBM Business Process Manager
3.4.3 Defining the business case
During process discovery you will continue to improve and refine the business
case started during initial assessment. The business case will be important to
justify the continued investment in analysis and the transition to plan and charter
a BPM project, implement a process application, and deploy a first release of the
business process application.
Establishing critical success factors
Your business case describes the critical success factors for the project including
sensitivity to time, cost, and scope. In a BPM program with many proposed BPM
projects and limited resources, projects with a clear, objective definition of critical ...
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