
Chapter 3. Process discovery 73
The Background Check SLA for Background Check is equal to false.
Consequence:
Send email to hiring manager.
In our example business scenario, the hiring manager for Call Center
Company C wants to monitor the decision to start training new hires without
waiting to receive results from a background check. The background check takes
several days and the hiring manager hopes to cut those days from the time that it
takes to onboard a new hire by running the background check in parallel. This
could be a costly decision if many new hires fail the background check. For the
first release, the hiring manager has decided to ...