Self‐Evaluation Questionnaire
Based on the factors to consider for a successful scorecard system, we have developed a short, preliminary questionnaire (see Exhibit 6.9 ) that can be used as an assessment tool for an existing scorecard implementation. When you complete this questionnaire, if you have any check marks in the shaded boxes or if the total score is greater than 15, it is highly recommended that you perform a careful review of the checkmarks or scores in question. While there are other factors that also play a role in the successful deployment of a scorecard system, these are the most significant according to the SHAPs study. Not addressing these factors in your implementation may impact the level of benefits from your scorecard system implementation.
Exhibit 6.9: Key Factors Affecting a Successful Implementation
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