Stage 5 Overcommunicating
One of the keys to being successful as a Second-in-Command is not just to communicate, but to overcommunicate. Communicate early, often, repetitively, and thoroughly. Communicating is expected; everyone needs to do it. Overcommunicating takes the skill to another level and is quite different than simply repeating yourself.
People often need to receive information multiple times and in different formats before it sinks in. Someone may interpret the message incorrectly the first time. In many cases, people hear what they want to hear, so it is important to repeat the information so that the intended message gets through to them.
If at First You Don’t Succeed
For example, while serving as ...
Get Second-in-Command (2iC), First in Excellence now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.