November 2000
Beginner
320 pages
7h 49m
English
Content preview from Secrets of Power NegotiatingBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 42The Hot Potato
The next pressure point is the Hot Potato. That’s when somebody wants to give you his or her problem and make it your problem. It’s like tossing you a hot potato at a barbecue. What Hot Potatoes are you tossed? Do you ever hear “We just don’t have it in the budget”? Whose problem is it that they didn’t budget properly for your fine product or service? It’s their problem, right? Not yours. But they’d like to toss it to you and make it yours.
How about “I can’t authorize that.” Whose problem is it that he hasn’t developed the trust of the people to whom he reports? It’s his, right? Not yours. But he’d like to toss it to you and make it yours. If you’re a contractor, customers have probably called you to say, “I need you ...
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