Operations
Operations is the process of managing, monitoring, and supporting systems to ensure they are functioning properly and securely, that users are able to perform their needed tasks, and that potential issues are identified as rapidly as possible, hopefully before they cause problems. Operations are usually performed by a dedicated group in an organization. However, in small organizations, operations tasks may be an extra duty.
The care and feeding (metaphorically) or operations of any software system or service requires people who enjoy working with such systems or services daily. Processes telling the team what to keep an eye on are provided with a new system install or an update to an existing system. The initial operations processes ...
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