Chapter 4. IT Services—Development, Outsourcing, and Consulting
One of my favorite interview questions is, “How would you characterize your approach to software development?” My favorite answer came from a job candidate who said, “During software design, I'm an architect. While I'm designing the user interface, I'm an artist. During construction, I'm a craftsman. And during unit testing, I'm one mean son of a bitch!”—Steve McConnell, Development Consultant, from IEEE Software, January/February 1998.
Introduction
There are many thousands of companies in the business of providing custom IT services, commonly known as “IT consulting.” IT consulting is a technology service business; but, because its product is code, it is also an intellectual ...
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