CHAPTER 22Phones
I rarely had to resort to a technical attack. Companies can spend millions of dollars toward technological protections and that's wasted if somebody can basically call someone on the telephone and either convince them to do something on the computer that lowers the computer's defenses or reveals the information they were seeking.
– KEVIN MITNICK
Privacy is not about hiding – privacy is about human growth and agency.
– CHRISTOPHER WYLIE
22.1 Introduction
The protection of phones, the app ecosystem they support, and the telecommunications networks on which they rely, is central to the modern world. First, in the decade after the launch of the iPhone, the world moved from accessing the Internet via PCs or laptops to using smartphones instead, and added billions of new users too. Whole business sectors are being revolutionised as they move to apps; of the 5.5bn adults on earth, 5bn have phones, and 4bn of them have smartphones. Second, the new generation of connected devices, from smart speakers to cars, are very much like phones, often using the same platforms and sharing the same vulnerabilities. Third, phones now provide the bedrock for authentication: if you forget your password, you get an SMS to recover it – so someone who can steal an SMS from you may be able to spend your money. Fourth, mobile networks are critical to other infrastructure: electricity companies rely on mobile phones to direct their engineers when repairing faults, so if the phone ...
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