Security Operations in Practice

9 BUILDING RELATIONSHIPS AND TRUST

The most technically adept security analysts, the most modern monitoring and logging tools fully deployed across the enterprise, blue and red team functions fully staffed, and a wide variety of processes documented in tremendous detail. Sounds like a security operations dream scenario, right? I’d say almost, there’s just one more thing we need in place to ensure success: trust.

Consider that all of the accomplishments just listed are bricks, piled on top of one another to build a wall. Bricks are heavy things, of course, and generally, under normal circumstances, the wall would stay standing just fine. If, however, one of those bricks were to be knocked over, there’s a chance it could knock into another, ...