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Business Challenges Within the Seven Domains of IT Responsibility

CHAPTER 4

THE VOLUME OF DATA handled in many organizations is tremendous. Organizations of any size can have millions of transactions occurring every day among customers, employees, and suppliers. Today, many systems are automated. They generate their own transactions in the form of online product queries, searches, inventory checks, authorization checks, and log entries. Tracking of product, pricing, invoicing, service calls, email, instant messages, support tickets, and order processing all require data. One touch of a keyboard generates potentially ...

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