Sharing Problems and Solutions with the Community
Users who share information with the open-source community are more likely to get a quick response when they run into problems of their own. Although sharing information with developers or other users is not required, the open-source community is in many ways like a small-town neighborhood. The users who help their neighbors are more likely to get help in their own times of need.
Three open-source communities of interest are developers, users and developers on mailing lists, and users on more generic open-source support sites. With so many options, the first question is, where do you turn?
Which Community?
One issue with open-source software is the difficulty in identifying a responsible party. ...
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