Scene 1 When We Don’t See the Big Picture
1 Pinball
Sometimes life in the organization feels like a game of pinball, and we’re the little metal ball. We start each day launched into a mysterious world of bumpers lights bells and whistles. Lights flash on and off. Buzzers sound. Gates open and close, sometimes propelling us at high speed to some other center of the action, and sometimes letting us drop quietly into a hole.
All of this is a mystery to us. Is this just a set of random events? Or is there some grand scheme known to others, but not to us? One day we hit a bumper. Lights flash. Bells ring. Big numbers go up on the scoreboard. The next day we keep an eye out for that bumper. We hit it. Nothing. A dull thud. ...
Get Seeing Systems, 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
