9 How to Handle Conflict Confidently
You're about to discover
- The consequences of conflict handled badly.
- Ten things that make people aggressive.
- Four insights regarding conflict to be aware of.
- Four strategies to enhance your communication.
Let's be honest, communication between people can be a minefield. Emotions, egos, and differing personalities can create an explosive cocktail. Yet communication is at the heart of all we do, whether at home or work. And the quality of our communication can have a profound impact on the quality of our relationships and ultimately the quality of our lives.
Step into the minefield of communication with ...
Get Self-Confidence, 10th Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.