9 How to Handle Conflict Confidently

You're about to discover

  • The consequences of conflict handled badly.
  • Ten things that make people aggressive.
  • Four insights regarding conflict to be aware of.
  • Four strategies to enhance your communication.

Let's be honest, communication between people can be a minefield. Emotions, egos, and differing personalities can create an explosive cocktail. Yet communication is at the heart of all we do, whether at home or work. And the quality of our communication can have a profound impact on the quality of our relationships and ultimately the quality of our lives.

Step into the minefield of communication with ...

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