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Sense and Respond
book

Sense and Respond

by Jeff Gothelf, Josh Seiden
February 2017
Intermediate to advanced content levelIntermediate to advanced
272 pages
5h 28m
English
Harvard Business Review Press
Audiobook available
Content preview from Sense and Respond

5

Plan for Change and Uncertainty

When is work finished? For most of us, it seems pretty simple: it means getting our work done. We learn this early in our school lives: finish your homework. Do your chores. When you’re done, you get to stop working, get to play with your friends, read your books, watch a movie, and so on. We take this idea into our workplaces: finish that report. Do your rounds. Go to a meeting. When you’re done? “Quittin’ time!”

But we need to take a step back and consider what “done” really means. Does it mean that we’ve shipped a product or launched a service? Does it mean that it’s making money for the company? Oddly, usually not. It’s usually a few steps back from that. Sometimes it means, “We’ve built the thing you specified ...

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Publisher Resources

ISBN: 9781633691896