4Trust
The Heart of the Leader-Followers Relationship
This chapter deals with the many issues and opportunities necessary for leaders to create a culture of trust in organizations. Trust is a fundamental dimension of progress, high performance and long-term sustainability. Trust is at the core of effective leadership and the focus of all the books in the Routledge Human Centered Management Series. Trust is not a given. It must be nurtured because when trust is lost, leadership can suffer irreparable losses. Leaders may exert their influence but will no longer get the affection or respect of followers. On the contrary, when followers have a great deal of trust in leaders, they can understand and even justify leaders’ occasional oversights ...
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